EPISODE: 108 – Part 4 – A Service Advisor’s Take on Customer Retention with Michael Doherty
Welcome to another episode of the Auto Repair Marketing Podcast, hosted by Brian and Kim Walker! Today, we have a very special guest, Michael Doherty, who was our exceptional service advisor at[…]
EPISODE: 107 – Part 3 – Customer Retention Series – Loyalty Programs
Customer loyalty programs are crucial for retaining clients in the auto repair industry. On the Auto Repair Marketing Podcast, hosts Brian and Kim Walker explore this topic with[…]
EPISODE: 106 – Part 2 – Customer Retention Series – Service Advisor Role
In this episode of the Auto Repair Marketing Podcast, hosts Brian and Kim Walker are joined by Rena Rennebohm to discuss the crucial role of service advisors in[…]
EPISODE: 105 – Part 1 – Customer Retention Series – Your CRM
In this episode, Brian and Kim kick off a series on retention marketing, focusing on how auto repair shops can utilize Customer Relationship Management (CRM) systems to enhance[…]
EPISODE: 104 – Finding and Creating Content
Want to create content that really connects with your audience? Learn how to identify what your customers need, personalize content from your shop, and tap into local community insights for better[…]
