All Episodes

Finding and Creating Content

EPISODE: 104 – Finding and Creating Content

Want to create content that really connects with your audience? Learn how to identify what your customers need, personalize content from your shop, and tap into local community insights for better[…]

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Walker’s Hierarchy of Marketing Needs

EPISODE: 101 – Walker’s Hierarchy of Marketing Needs

When it comes to marketing there’s an order to things. You want to build on a solid foundation. You shouldn’t just focus on the marketing tactics you are most interested in[…]

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A Meeting Of The Marketing Minds

EPISODE: 100 – A Meeting Of The Marketing Minds

In episode 100 of The Auto Repair Marketing Podcast, we invite Tony Mercury from AutoShop Solutions, Carrie-Lynn Rodenberg from Turnkey Marketing, Connor Tracy from Kukui, and Kelsey Outram from Lift Auto Repair Marketing to join us

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Creating Loyal Auto Repair Customers

EPISODE: 095 – Creating Loyal Auto Repair Customers

At VISION 2024, Kim taught a class on customer loyalty. It was incredibly well received and we’ve decided to bring a conversation here in podcast form where she[…]

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Top Ten Canva Tips from The Pros

EPISODE: 094 – Top Ten Canva Tips from The Pros

Top tier shops want to have personalized marketing but often don’t know how to take the photo from their camera roll and convert it into a graphic for[…]

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Are You Being Unreasonable? I Hope So!

EPISODE: 089 – Are You Being Unreasonable? I Hope So!

In this episode, Kim reviews the book “Unreasonable Hospitality” and talks about ways you can become so good at customer service and making your customers feel special[…]

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Naming Your Auto Repair Shop

EPISODE: 086 – Naming Your Auto Repair Shop

Our first auto repair shop was named “Behind the Star”. That may make you want to stop listening right now as we clearly had no idea what we were doing. But if we learn[…]

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Our Story of Radio Advertising

EPISODE: 085 – Our Story of Radio Advertising

One topic we rarely talk about is radio, yet we have a story of very successfully using radio advertising to market our own auto repair shop. Radio was[…]

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