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young man looking at marketing strategy with papers pinned to a pin board;Shop Marketing Pros, Hammond, La.
Kim Walker

Advertising That’s Planned, Not Reactive

I want to talk to you about how to determine which advertising tactics to invest in, how to know if they’re working and when to make your choices. It’s a lot to keep up with for a business owner. So let’s dig in and help you solve the puzzle of advertising.

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Is Asking A Part Of Your Company Culture?
Kim Walker

Is Asking A Part Of Your Company Culture?

We recently received a question from a repair shop client wondering how to organically encourage their customers to recommend them to their friends. You know how you often see posts on Facebook where people are asking for recommendations? For customers to naturally want to recommend you it will always start with how you treated them.

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How do I get my Service Advisors to collect email addresses?
Kim Walker

How Do I get My Service Advisors to Collect Email addresses?

When we had our repair shop email marketing was not a big thing. Also, shop software that would email service reminders was not a popular thing. But now, I honestly don’t know how repair shops can really do it all without collecting email addresses. Can you run a shop without yet? Yes, but you can do so much more if you do collect them!

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Going Live In... 5, 4, 3, 2, 1
Kim Walker

Going Live In… 5, 4, 3, 2, 1

If you’re a part of a business right now,  you need to make sure that your brand is the epitome of the three C’s:
Culture, Connection, and Customer Service. 

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Shop Marketing Pros branded green and blue logo
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