Are You Being Unreasonable? I Hope So!

EPISODE: 089 – Are You Being Unreasonable? I Hope So!
In this episode, Kim reviews the book “Unreasonable Hospitality” and talks about ways you can become so good at customer service and making your customers feel special[…]
We’re Gonna Beat This Horse To Death

EPISODE: 147 – We’re Gonna Beat This Horse To Death
Marketing isn’t just an expense, it’s the key to growth. In this episode, host Brian Walker talks with Chris Cotton live from Vision about how strategic marketing has[…]
Google Local Service Ads Management

GOOGLE LOCAL SERVICES ADS LSA MANAGEMENT FOR YOUR AUTO REPAIR SHOP Get Google’s Approval & Be the Shop Customers Trust Boost your auto repair shop’s visibility with Google Local Services Ads (LSA) Management. Build trust with customers while securing top placement in search results to drive more leads and bookings. Book a Discovery Call WHAT […]
Taking An Active Role In Your Shop’s Marketing w/ Doug DeLucca

EPISODE: 144 – Taking An Active Role In Your Shop’s Marketing w/ Doug DeLucca
Marketing isn’t just about spending money; it’s about strategy, creativity, and knowing what actually works. That’s exactly what Brian and Kim Walker unpack in this[…]
Your Body Is Your Business Card

EPISODE: 140 – Your Body Is Your Business Card
Join host Brian Walker as he welcomes Mauro Stara to explore the transformative connection between your health and business success. In this episode, Mauro shares his expertise on why your[…]
When Do You Take Time To Think?

EPISODE: 127 – When Do You Take Time To Think?
Looking to unlock the true potential of your business? Discover how taking time to think can reveal new opportunities, boost creativity, and tackle challenges[…]
How To Work With A Marketing Partner

EPISODE: 120 – How To Work With A Marketing Partner
Today, we’re diving into a crucial topic—your role in making your marketing partnership a true success. While hiring a marketing company takes a[…]
Communicate Like a Pro: Tips and Mistakes – Craig O’Neill

EPISODE: 116 – Communicate Like a Pro: Tips and Mistakes – Craig O’Neill
Today, we’re excited to have a special guest with us, Craig O’Neill, a seasoned communication expert[…]
Creating Loyal Auto Repair Customers

EPISODE: 095 – Creating Loyal Auto Repair Customers
At VISION 2024, Kim taught a class on customer loyalty. It was incredibly well received and we’ve decided to bring a conversation here in podcast form where she[…]
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