Are You Being Unreasonable? I Hope So!
EPISODE: 089 – Are You Being Unreasonable? I Hope So!
In this episode, Kim reviews the book “Unreasonable Hospitality” and talks about ways you can become so good at customer service and making your customers feel special[…]
Creating Loyal Auto Repair Customers
EPISODE: 095 – Creating Loyal Auto Repair Customers
At VISION 2024, Kim taught a class on customer loyalty. It was incredibly well received and we’ve decided to bring a conversation here in podcast form where she[…]
Client Hub
Marketing for the auto shop professional. menu Client Hub Your direct link to support, services, and more! I Need To… Submit A Website Edit Continue Request A Design Service Continue Contact A Team Member Continue Find a Resource Continue Contact a Team Member Marketing Services DanniMarks Customer Success Manager Contact Marketing Services Kendre Verbeck Customer […]
Annual Marketing Planning w/ Matt Wagg and LauraLee Schmidt
EPISODE: 082 – Annual Marketing Planning w/ Matt Wagg and LauraLee Schmidt
As we approach the end of the year there have been many discussions and questions about annual marketing planning. In this episode, Kim chat with[…]
Hope After Bankruptcy
EPISODE: 079 – Hope After Bankruptcy
In this episode of the Auto Repair Marketing Podcast, hosts Kim and Brian Walker discuss the topic of bankruptcy with industry coaches[…]
Fragmented Marketing: How It’s Hurting Your Brand and Wasting Your Money
EPISODE: 078 – Fragmented Marketing: How It’s Hurting Your Brand and Wasting Your Money
In this episode of the Auto Repair Marketing Podcast, hosts Brian and Kim Walker discuss the negative impacts of fragmented marketing on[…]
Accelerating Ambition: A Fearless and Youthful Approach to Shop Marketing
EPISODE: 075 – Accelerating Ambition: A Fearless and Youthful Approach to Shop Marketing
In this episode, Kim interviews two young ladies who have taken over the marketing roles in their families’ auto repair shops. Calla Bourdeau of Rowes Garage and[…]
Life After the Reservation: Winning Friends + Humbly Influencing People w/ Kendall Warnock
EPISODE: 072 – Life After the Reservation: Winning Friends + Humbly Influencing People w/ Kendall Warnock
From growing up on a Native American Indian reservation to a thriving, successful shop, Kendall Warnock found himself in a[…]
From the Coaches: Annual Marketing Planning
In the spirit of “eating your own dog food”, we cannot preach to automotive repair shops about setting aside time to create their annual marketing plan if we do not do it ourselves. Our date is set and we are pulling in our strategic marketing team to spend time eating our own dog food – […]
Auto Repair Industry Podcast List
A Complete List of Podcasts for the Automotive Independent Aftermarket I think back to 2002 when I opened my first auto repair shop. I was great at fixing cars but I knew nothing about running a business. I thought coaches were only for athletes, and what the heck is a 20 Group? Sure, we had […]
