Are You Being Unreasonable? I Hope So!
EPISODE: 089 – Are You Being Unreasonable? I Hope So!
In this episode, Kim reviews the book “Unreasonable Hospitality” and talks about ways you can become so good at customer service and making your customers feel special[…]
How To Work With A Marketing Partner
EPISODE: 120 – How To Work With A Marketing Partner
Today, we’re diving into a crucial topic—your role in making your marketing partnership a true success. While hiring a marketing company takes a[…]
Communicate Like a Pro: Tips and Mistakes – Craig O’Neill
EPISODE: 116 – Communicate Like a Pro: Tips and Mistakes – Craig O’Neill
Today, we’re excited to have a special guest with us, Craig O’Neill, a seasoned communication expert[…]
Creating Loyal Auto Repair Customers
EPISODE: 095 – Creating Loyal Auto Repair Customers
At VISION 2024, Kim taught a class on customer loyalty. It was incredibly well received and we’ve decided to bring a conversation here in podcast form where she[…]
Client Hub
menu Client Hub Your direct connection to support, resources, and more! I Need To… Contact A Team Member Continue Submit A Website Edit Continue Request A Design Service Continue View FAQs & Resource Continue Add a Service Continue For assistance with anything not listed, please contact your Customer Success Manager. Contact a Team Member […]
Annual Marketing Planning w/ Matt Wagg and LauraLee Schmidt
EPISODE: 082 – Annual Marketing Planning w/ Matt Wagg and LauraLee Schmidt
As we approach the end of the year there have been many discussions and questions about annual marketing planning. In this episode, Kim chat with[…]
Hope After Bankruptcy
EPISODE: 079 – Hope After Bankruptcy
In this episode of the Auto Repair Marketing Podcast, hosts Kim and Brian Walker discuss the topic of bankruptcy with industry coaches[…]
Fragmented Marketing: How It’s Hurting Your Brand and Wasting Your Money
EPISODE: 078 – Fragmented Marketing: How It’s Hurting Your Brand and Wasting Your Money
In this episode of the Auto Repair Marketing Podcast, hosts Brian and Kim Walker discuss the negative impacts of fragmented marketing on[…]
Accelerating Ambition: A Fearless and Youthful Approach to Shop Marketing
EPISODE: 075 – Accelerating Ambition: A Fearless and Youthful Approach to Shop Marketing
In this episode, Kim interviews two young ladies who have taken over the marketing roles in their families’ auto repair shops. Calla Bourdeau of Rowes Garage and[…]
Life After the Reservation: Winning Friends + Humbly Influencing People w/ Kendall Warnock
EPISODE: 072 – Life After the Reservation: Winning Friends + Humbly Influencing People w/ Kendall Warnock
From growing up on a Native American Indian reservation to a thriving, successful shop, Kendall Warnock found himself in a[…]