Client Hub
Your direct link to support, resources, and more!
Client FAQs & Resources
How do I access my analytics dashboard?
Visiting your analytics dashboard for marketing services such as Digital Ads, SEO, and Social Media provides you with transparency to your stats and results.
To access your dashboard visit: https://shop-marketing-pros.agencyanalytics.app/
To login, use your work email for the username and the unique password that you created during setup.
If you lose your password, you can select the “Forgot Password” link to reset a new one.
What is my Google Drive Shared Assets Folder and how do I access it?
Your shared Google Drive, or Shared Assets Folder, with SMP serves as a storage folder shared between your team and ours. Here, you can upload photos, videos, your team roster, and any other assets that would be beneficial for us to use in your marketing services. Typically, this folder will be named ‘Your Business Name + SMP Shared Assets.’ Please inform your point of contact on our team whenever you update any assets in the shared Google Drive.
The link to your Shared Assets Folder will be included in your pre-kickoff email and post-kickoff homework email. If you have misplaced this link, please reach out to your Customer Success Manager. Additionally, you can bookmark this link or ‘Star’ this folder if you are using the Google Suite for convenient access.
How do I shoot videos to share for my marketing services?
The best way to shoot video is horizontally with yourself in the center. This allows us to use the video on websites, ads, and social media. If the video is only for social media, please record vertically. You can also watch our series on how to shoot video for your auto repair shop.
I plan on hiring at my shop and want to promote it with my marketing services. How do I share that info?
Please fill out this form to share your hiring information with us. As your marketing partners, we’ll include the job listing on your website and ads or social media (if you receive these services).
My shop is moving locations or I am opening a new location. What steps can I take to promote it?
I am taking new photos of my shop. Is there a list I can follow or tips to help me get the best results?
SMP has created a Photography Guide and Wishlist that can assist you in understanding how to capture better photos of your shop and identify which photos are most beneficial for your marketing services and website. This guide provides examples, tips & tricks, a checklist, and much more.
Hiring a photographer for professional photos can also help elevate your branding and image. This list also doubles as a shot list to provide your photographer with.
FREE Course:
Be Great on the Phone
The Institute for Automotive Business Excellence
Provided by The Institute for Automotive Business Excellence, this course is designed to equip your team with the necessary skills and strategies to excel in effective communication over the phone. We believe that effective communication over the phone is crucial for success in the automotive repair industry, and this course will help you convert leads into clients! Use the button below to find the course and enter SMP’s unique client code for free access.
Access Code: knowliketrust
J.R. Portman
DIRECTOR OF OPERATIONS & SALES
Questions About Services?
If you have questions about your existing services, or would like to discuss adding additional marketing services or web design, please click the button below to schedule a meeting with our Director of Sales JR Portman.
© 2024 SHOP MARKETING PROS
