Website Project Manager

Salary: $40,000-$60,000, depending on experience

About Shop Marketing Pros:

We are a marketing agency based in the United States and have a stateside team of 12 people and an international team of 17 people. We are seeking a skilled Project Manager to lead, direct, and keep website projects on track. Shop Marketing Pros is a very well-respected and rapidly growing Digital Marketing Company in the Independent Automotive Repair Industry with strong core values and a superb track record of serving its clients better than its competitors. Our key services include Website Design, Digital Advertising, Search Engine Optimization, and Social Media Management. We are looking for an individual who has the strong ability to organize and keep projects moving forward, can communicate effectively, and work well with others.

Our Core Values are of incredible importance to us – study them here before going any further. If they fit you – then come back and continue 🙂 shopmarketingpros.com/core-values/ 

Job Description:

The Website Project Manager oversees website projects from start to finish, ensuring client satisfaction and high-quality results. This role involves client communication, managing project timelines and staff production, and streamlining workflow. The PM is skilled in problem-solving, optimizing website design and development processes, and resource allocation. They also contribute to process improvements for scalable growth.

The SMP Project Manager ensures the timely completion of website design. 

Additionally, the PM focuses on clear client communication, managing expectations and facilitating communication between the team and clients. Continuous process improvement is central to delivering superior results.

The Website Project Manager also reports key performance metrics to the leadership team, providing insights into the Creative Team’s performance and project success.

Required Skills:

The perfect candidate is 

• Self-disciplined & a self-starter
• Independent but a team player
• A taskmaster who enjoys identifying the many steps to get a job done
• Detail oriented and able to review projects for quality assurance while also being a problem solver
• Excellent with time management and communication with clients and team members
• Highly organized and driven to see a project through while keeping it on track
• Be able to prioritize tasks, meet deadlines, and perform with accuracy
• Extremely Organized
• Calm under pressure
• Consistently good attitude in the face of negativity
• Effective Manager of people 
• Familiarity with project management tools
• Experience with Google Work Suite
• Is resilient – can gracefully accept and provide feedback and criticism

Job Responsibilities:

• Be the main client contact, including kickoff meetings, manage client expectations, and execute timely deliverables for multiple website projects.
• Manage capacity and production timetables by keeping projects on track, addressing overdue tasks, coordinating workflow and ensuring websites are completed on time.
• Manage Tasks creation and delegation for the web team.
• Maintenance of Project Management software and projects for the website team.
• Regular Communication with clients and team members for the duration of their project, including phone, email, and video, text.
• Presence in kickoff Meeting with Client and any requested meetings from the client.
• Ensuring that all projects are delivered on-time, within scope and within budget.
• Management of team members on the creative team, such as developers, graphic designers, and website administrators.
• Reporting of key metrics to the Director of Operations and Leadership team, such as average time to launch a website, customer satisfaction with website process, number of current websites in progress, and customer/staff headlines. 
• Continually developing and improving website processes to improve team synergy and client satisfaction.
• Interviewing and hiring members of the website team alongside members of the leadership team.
• Managing the delegation of website edits and overseeing completion of those tasks.
• Monitoring website team workload and delegating projects based on workload and skill level
• Mitigating issues with personnel and assisting Human Resources when team issues arise.
• Maintenance of all website files and designs on cloud storage software.

More Info + Benefits + Perks:

• This is a full-time, permanent, remote position (however, we are seeking someone local to the southeastern region of Louisiana)
• 50% of Health Insurance Costs for the employee are paid by SMP. Dependents are paid 100% by employee
• 100% Dental & Vision Insurance
• Unlimited Paid Time Off (after 6 months of employment)
• Annual Company Beach Retreat
• Company Christmas Party
• Giving Back: Our local team meets in person once a month to serve the local Food Bank: Our Daily Bread
• An extraordinary team/company culture

How to Apply:

1. Submit application via our Careers Page
2. Go to our Core Values Page at https://shopmarketingpros.com/core-values/ and review them. Also, be sure to watch the video. 
3. Record your own Loom video explaining why you are a good fit for this position, explain your project management work history, and be sure to include what resonated with you most in the Core Values video.
4. Include a link to your video.
5. Don’t forget to upload a copy of your resume (PDF only).