Making Great First Impressions With Your Auto Repair Shop
What if I told you that your customer’s journey with your shop starts long before a customer walks through your door? Long before they think about booking an appointment, potential customers are already forming opinions about your shop based on what they see online in your auto repair marketing, what they hear over the phone, […]
Taking An Active Role In Your Shop’s Marketing w/ Doug DeLucca
EPISODE: 144 – Taking An Active Role In Your Shop’s Marketing w/ Doug DeLucca
Marketing isn’t just about spending money; it’s about strategy, creativity, and knowing what actually works. That’s exactly what Brian and Kim Walker unpack in this[…]
Staying Humble While Promoting Your Community Involvement
EPISODE: 142 – Staying Humble While Promoting Your Community Involvement
Getting involved in your community is powerful, but how do you share your efforts without sounding boastful? There’s a fine line between successful and selfish self-promotion, and in this episode[…]
Your Body Is Your Business Card
EPISODE: 140 – Your Body Is Your Business Card
Join host Brian Walker as he welcomes Mauro Stara to explore the transformative connection between your health and business success. In this episode, Mauro shares his expertise on why your[…]
Marketing Tools and Tech Ideas for Auto Repair Shops
EPISODE: 139 – Marketing Tools and Tech Ideas for Auto Repair Shops
Marketing your auto repair shop can be overwhelming, but with the right tools, it doesn’t have to be. Brian and Kim Walker break down essential marketing tools and[…]
Making Great First Impressions
EPISODE: 137 – Making Great First Impressions
Are your customers getting the right first impression of your shop? In this episode, Brian and Kim Walker explore how to make every touchpoint count, from your website and[…]
What Do You Look Like When You’re Not There?

EPISODE: 133 – What Do You Look Like When You’re Not There?
What impression does your business leave behind when you’re not there? In this episode, we tackle a vital question every shop owner should consider: What do you look like when[…]
Branding Your Shop As A Concierge Auto Repair Shop

EPISODE: 131 – Branding Your Shop As A Concierge Auto Repair Shop
Standing out in the auto repair industry takes more than just great service—it’s about creating an experience that keeps clients coming back[…]
Beyond CRM: Using AppFueled to Redefine Customer Loyalty in Auto Repair

EPISODE: 130 – Beyond CRM: Using AppFueled to Redefine Customer Loyalty in Auto Repair
When it comes to keeping your customers loyal and engaged, technology might be the missing piece in your shop’s success[…]
The Great SMP Website Debacle

EPISODE: 128 – The Great SMP Website Debacle
In this episode, Brian Walker is joined by guest Hallie Wasinger to provide a behind-the-scenes look at how they tackled a major business challenge head-on. After two months of[…]