How To Brand Your Auto Repair Shop as a Concierge Repair Shop

Auto repair, Shop Marketing Pros. A black car lifted on a hydraulic lift, mechanics' tools in the foreground, and a banner overlay reading 'How to Brand Your Auto Repair Shop as a Concierge Repair Shop' with a blue and green design.

What if your customer experience was so good that they’d never think of going to another shop again? That’s the power of concierge auto repair—an elevated service model designed to create unforgettable experiences. And here’s the thing: you don’t have to overhaul everything overnight. If you’ve ever wanted to attract higher-end clients and transform your […]

Branding Your Shop As A Concierge Auto Repair Shop

Featured image for the "Auto Repair Marketing Podcast" with hosts Brian and Kim Walker. Highlighting Episode 131, "Branding Your Shop As A Concierge Auto Repair Shop”.

EPISODE: 131 – Branding Your Shop As A Concierge Auto Repair Shop

Standing out in the auto repair industry takes more than just great service—it’s about creating an experience that keeps clients coming back[…]

Making Your Brand Stand Out

EPISODE: 121 – Making Your Brand Stand Out

Learn key strategies to make your auto repair shop stand out, from customer service to branding, and how to differentiate your shop in a crowded market.

How To Make Your Brand Stand Out From Your Competitors

alt= Text reading "How To Make Your Brand Stand Out From Your Competitors" with icons of a gear, chart, megaphone, and target on a blue grid background. Blue SMP logo in the top right corner.

Differentiate: to ascertain what makes someone or something different. Do you believe that your auto repair shop is the same as every other auto repair shop? Most shop owners don’t, and they’re right. As Kim and I have traveled all over this country and visited our clients as well as many other auto repair shops […]

Naming Your Auto Repair Shop

Auto Repair Marketing Podcast, Episode 86: Naming Your Auto Repair Shop, featuring Brian & Kim Walker. Brian and Kim Walker are smiling and standing side by side

EPISODE: 086 – Naming Your Auto Repair Shop

Our first auto repair shop was named “Behind the Star”. That may make you want to stop listening right now as we clearly had no idea what we were doing. But if we learn[…]

A Shop Owner’s Story of Creating a New Logo

The Auto Repair Marketing Podcast with Brian and Kim Walker, Episode 66, titled "A Shop Owner's Story of Creating a New Logo." Brian and Kim Walker are smiling and standing side by side.

EPISODE: 066 – A Shop Owner’s Story of Creating a New Logo

In this podcast episode, Brian Walker interviews Don Stardy from GLP Automotive, who shares his experience with creating a new logo for his shop. Don explains that[…]

What is a “Brand”?

The Auto Repair Marketing Podcast with Brian and Kim Walker, Episode 61, titled "What is a 'Brand'?" Brian and Kim Walker are smiling and standing side by side.

EPISODE: 061 – What is a “Brand”?

People tend to think of a company’s brand as their logo, colors, and maybe some fonts. But there’s so much more to a brand. It goes so much deeper than[…]

How To Attract High-End Clients

How To Attract High-End Clients with Shop Marketing Pros image of text with color blobs and a mercedes G Wagen in the background

A common question we get when working with our clients is “What can we do to attract high-end clients who will spend money and actually take care of their cars?” This isn’t one of those questions I can answer with a “do this thing, and this will happen” kind of answer. Attracting high-end clients requires […]

Branding Doesn’t End With Vectors And Color Palettes

Branding Doesn't End With Vectors And Color Palettes

The following article was originally published on our main agency website. We’ve gone through the process now of setting up these Google Guarantee Ads for a couple of roofers and they’re seeing great results. We know this is going to be huge for auto repair shops as well. We hope you find value in this article. […]

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