If I Took Over Your Shop’s Marketing for 90 Days
EPISODE: 192 – If I Took Over Your Shop’s Marketing for 90 Days
What would happen if someone walked into your shop tomorrow and took over your marketing for the next 90 days?
No theory.No fluff.No “someday” ideas.
Just a step-by-step execution plan designed[…]
The Most Important KPI You’re Not Tracking with Chris Cotton

EPISODE: 189 – The Most Important KPI You’re Not Tracking with Chris Cotton
You might be tracking average repair order, car count, even gross profit, but are you looking at your average estimate? In this episode, Brian Walker sits down with coach and shop owner Chris Cotton to dig into what may be the most underutilized KPI[…]
How to Work Your Chamber of Commerce

EPISODE: 188 – How to Work Your Chamber of Commerce
You joined the Chamber of Commerce – great move. But now what? This episode pulls back the curtain on why just paying your dues and slapping a sticker on your window doesn’t cut it. The chamber isn’t a vending[…]
How to Find and Choose a BNI Group

EPISODE: 187 – How to Find and Choose a BNI Group
Let’s be honest: BNI isn’t new to you. If you’ve been around this podcast, you’ve heard us talk about Business Networking International before. But this time, we’re taking a deeper dive into something[…]
Our Favorite Episodes of 2025

EPISODE: 186 – Our Favorite Episodes of 2025
Want a shortcut to the best episodes from 2025 that’ll breathe new life into your mindset, your marketing, and your mission as a shop owner? This one’s a must-listen. Kim and Brian sat down[…]
How ASCCA Protected Shops’ Ability to Track Google Ads—An Insider Update with Dave Kusa

EPISODE: 184 – How ASCCA Protected Shops’ Ability to Track Google Ads—An Insider Update with Dave Kusa
California auto repair shop owners, there’s a new regulation that almost flew under the radar, and if you’re doing any kind of digital advertising, you’ll want to hit play[…]
Preparing for the Unexpected with Darrin and Ginger Barney

EPISODE: 183 – Preparing for the Unexpected with Darrin and Ginger Barney
Most shop owners avoid tough conversations until it’s too late. But what happens when life throws you something completely unexpected[…]
Who is Josh Parnell, really?

EPISODE: 178 – Who is Josh Parnell, really?
Josh Parnell’s story isn’t your typical rise to success narrative. It’s one of faith, perspective, and the kind of leadership that’s forged through humility and hard lessons. From dreaming of becoming a filmmaker to serving as an Air Force[…]
Reigniting the Passion: How Larry Anderson Keeps the Joy in the Work

EPISODE: 176 – Reigniting the Passion: How Larry Anderson Keeps the Joy in the Work
Larry Anderson isn’t your typical shop owner and that’s exactly what makes this episode worth your time. From fabricating race cars and building trail-ready rigs with his wife, Cheryl, to mastering[…]
Service Advisor Auditing and Skill-building

EPISODE: 175 – Service Advisor Auditing and Skill-building
Kim Walker and Michael Doherty dig into what really happens at the front counter of an auto repair shop and why the service advisor’s role can make or break your marketing efforts. From real-world[…]