If you’re an active shop owner in the automotive repair industry then you’ve surely heard that April is National Car Care Month. But what do you do with that? A lot! As a former shop owner, I couldn’t wait for April (National Car Care Month) and October (Fall Car Care Month) because it gave me […]
There are so many translations of what the “12 Days of Christmas” really means, where it came from and how it’s used. For the purpose of this blog, we just want to have some fun and share some ideas for you to use in your auto repair shop marketing for the month of December. Stick […]
You decided to take the plunge into owning your own shop! Congratulations. Now, you’ve got a ton of work to do! If you haven’t heard the story of when Brian and I started our first shop – let me share it with you.
Recently we taught a class for the Automotive Service Association’s Florida Chapter. In that session, a shop owner was asking about the methods that could be used to market his shop to both Spanish speaking and English speaking consumers. Let’s dig in.
We recently received a question from a repair shop client wondering how to organically encourage their customers to recommend them to their friends. You know how you often see posts on Facebook where people are asking for recommendations? For customers to naturally want to recommend you it will always start with how you treated them.
When we had our repair shop email marketing was not a big thing. Also, shop software that would email service reminders was not a popular thing. But now, I honestly don’t know how repair shops can really do it all without collecting email addresses. Can you run a shop without yet? Yes, but you can do so much more if you do collect them!
Facebook, Instagram, and YouTube make it easy to reach your audience for free; but it would be a mistake to trust all of your marketing efforts to these platforms alone.
These 3rd-party platforms, as they’re called, offer tremendous benefits as you look to grow your auto repair shop. But these platforms are rented land. They’re owned by corporations that have nothing to do with your shop.
In this article, we cover many ways you can invest in creating content and building web properties that are your own. Read along, listen to the audio version, or listen via Video.
Increasing your shop’s average repair order (ARO) is one of the most effective ways to maximize profits and run a more sustainable business. It’s far more effective than focusing on a higher car count. Higher car counts come with the downsides of more stress on your staff, more paperwork to manage, and more chaos to your shop.