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The Auto Repair Marketing Podcast

Here at Shop Marketing Pros, we believe in teaching as a valuable way to connect with shop owners, help them with their marketing, and inspire them to put effective marketing measures in place at their shop.
We are honored to have The Auto Repair Marketing Podcast as part of Carm Capriotto’s Aftermarket Radio Network. In our podcasts you will hear from former shop owners, now marketers Brian and Kim Walker, our Shop Marketing Pros professional team members, coaches in the industry, shop owners, and other industry professionals.

It is our goal that every moment you spend listening leaves you with impactful ideas and inspiration to improve your marketing. If at anytime you have a question, feel free to contact us at anytime!

All Episodes

Write a children's book with Ben Tilson

Write a Children’s Book! – with Ben Tilson

EPISODE: 162 – Write a Children’s Book! – w/ Ben Tilson

Ever meet someone in this industry doing something completely out of the box, and it works? That’s Ben Tilson. Kim sits down with Ben, the second-generation owner of Tilson’s Auto Repair in Rochester[…]

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Promotional graphic for The Auto Repair Marketing Podcast, Episode 161 titled “Building Great Teams with J.R. Portman,” hosted by Brian and Kim Walker. Sponsor logos for Shop Boss and App Fueled appear below.

Building Great Teams w/J.R. Portman

EPISODE: 161 – Building Great Teams w/ JR Portman – Culture, EOS, and Hiring Right

We all want great teams, but most shop owners don’t realize that a high-performing team doesn’t start with talent; it starts with culture. In this episode[…]

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Marketing Auto Body Shops with Daniel Burkholder

EPISODE: 160 – Marketing Auto Body Shops with Daniel Burkholder

Most shop owners don’t think about marketing when things are going great, but wait until the car count drops or the phones go quiet. That’s when the panic hits, and all eyes turn to marketing. But what if your[…]

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Brian and Kim Walker smiling and standing together on the promotional graphic for the Auto Repair Marketing Podcast, Episode 156, titled 'Creating Superfans with Brittany Hodak' sponsored by RepairPal and App Fueled.

Creating Superfans with Brittany Hodak

EPISODE: 156 – Creating Superfans with Brittany Hodak

Have you ever met someone who just gets it, like, really understands what it takes to create a business people rave about? That’s exactly who Brittany Hodak is. And thanks to[…]

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Brian and Kim Walker smiling and standing together on the promotional graphic for the Auto Repair Marketing Podcast, Episode 155, titled 'Creating Amazing Customer Experiences,' sponsored by RepairPal and App Fueled.

Creating Amazing Customer Experiences

EPISODE: 155 – Creating Amazing Customer Experiences

There’s something powerful about experiencing world-class customer service firsthand and then turning around and asking, “How can I bring this level of intentionality[…]

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Featured image for the Auto Repair Marketing Podcast with hosts Brian and Kim Walker, highlighting Episode 154: "Planning Your Marketing Like a Pro."

Planning Your Marketing Like a Pro

EPISODE: 154 – Planning Your Marketing Like a Pro

Want a real marketing plan that doesn’t live in your head or on a bunch of sticky notes?

In this episode of the Auto Repair Marketing Podcast, Kim Walker is joined by Caroline Legrand and Savannah Garrett to talk all things[…]

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Featured image for the Auto Repair Marketing Podcast with hosts Brian and Kim Walker, highlighting Episode 153: "Preparing for July's Marketing."

Preparing for July’s Marketing

EPISODE: 153 – Preparing for July’s Marketing

July’s here, and while the calendar might look quiet, your marketing shouldn’t be! In this episode of the Auto Repair Marketing Podcast, Brian Walker and Caroline Legrand share[…]

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THIS PODCAST HAS BEEN MADE POSSIBLE BY

SMP Sponsor - ARN Automotive Repair Network
SMP Sponsor - Shop Boss Logo
SMP Sponsor - App Fueled

Don’t you deserve to have a thriving business?

Are you tired of trying to attract new clients by offering cheap oil changes only to never see them again? Are marginal profits causing you stress and anxiety? Is shop morale not the highest because your technicians aren’t turning enough hours to feed their families?

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