We are honored to have The Auto Repair Marketing Podcast as part of The Automotive Repair Podcast Network. In our podcasts you will hear from former shop owners, now marketers Brian and Kim Walker, our Shop Marketing Pros professional team members, coaches in the industry, shop owners, and other industry professionals.
It is our goal that every moment you spend listening leaves you with impactful ideas and inspiration to improve your marketing. If at anytime you have a question, feel free to contact us at anytime!
EPISODE: 208 – Legacy of Education, Events, and Care
Some shops sponsor a Little League team and call it community involvement. Others build their entire business around serving people.
Patrick Weidman and Jean Bradley have spent decades creating a culture where giving back is simply part of how they do business. From Ladies’ Night educational events[…]
EPISODE: 207 – Should Your Shop Have a Team Retreat?
Let’s be real. Your team probably needs a break more than they need another meeting.
Brian and Kim Walker talk about their fifth annual team retreat, why they intentionally do almost no work during it, and how getting away together has helped their remote team reconnect, rest, laugh[…]
EPISODE: 206 – AI Nuggets from Our SEO Director
AI isn’t just changing SEO. It’s changing the way people choose an auto repair shop.
Brian Walker sits down with Michelle Travis to talk through what shop owners need to understand about AI-first SEO, zero-click search, brand trust, reviews, content depth, and why website traffic may go down[…]
EPISODE: 205 – The Results of AI-First SEO
AI is no longer something that’s “coming.” It’s already changing the way auto repair shops get discovered, build trust, and attract high-value clients. In this conversation, Brian Walker sits down with Doug DeLucca and Chris Luoma to talk about what happens[…]
EPISODE: 204 – Why Your Marketing Works….Until It Doesn’t
Let’s be real, nothing feels better than when your marketing is firing on all cylinders. Phones ringing, bays full, your team moving fast. And then… it just stops.
No warning. No clear reason. Same budget, same ads, same strategy but the results? Gone[…]
EPISODE: 203 – Should You Have a Customer Advisory Panel?
Most shop owners are out here making big decisions based on gut feelings, a few loud customer opinions, or whatever seems like a good idea in the moment[…]
EPISODE: 202 – Bold Leadership with J.R. Portman
Leadership isn’t always about learning how to manage other people. Sometimes it’s about getting uncomfortable enough to finally lead yourself.
In this episode, Brian talks with J.R. Portman about his experience at Bold Advanced Leadership, a training that pushed him physically, mentally, and emotionally. They talk about enthusiasm, honesty[…]
EPISODE: 201 – The Loyalty Gap: Why Customers Don’t Come Back
You got the customer. You did the work. You got paid…and then they disappear.
That’s not normal, and it’s costing you way more than you think.
Kim Walker digs into the loyalty gap that keeps auto repair shops stuck in a transactional cycle and shows why customer loyalty is built in the space between visits, not just at the counter. From follow-up and personal connection to surprise-and-delight moments[…]
EPISODE: 200 – Everything That Has Changed in Auto Repair Marketing Since Episode 1
Two hundred episodes in, and a lot has changed. In this milestone conversation, Brian and Kim, look back at the biggest shifts in auto repair marketing since episode one, from the rise of AI and Local Service Ads to the growing importance of your Google Business Profile[…]
EPISODE: 199 – Deo Kitoko on YouTube Growth, Auto Repair Success, and Building Trust
From learning automotive repair beside his father in the Republic of Congo to building a successful shop and YouTube channel in Maryland, Deo Kitoko’s story is a powerful reminder of what hard work[…]
