Why the BBB Still Matters in 2026 with Mark Lowe
EPISODE: 193 – Why the BBB Still Matters in 2026 with Mark Lowe
Most shops say they “do the right thing.” Mark Lowe from Yeck’s Auto Repair went out and proved it by earning the BBB Torch Award for Ethics. In this conversation, we dig into what the award actually measures[…]
If I Took Over Your Shop’s Marketing for 90 Days
EPISODE: 192 – If I Took Over Your Shop’s Marketing for 90 Days
What would happen if someone walked into your shop tomorrow and took over your marketing for the next 90 days?
No theory.No fluff.No “someday” ideas.
Just a step-by-step execution plan designed[…]
5 Reasons You Should Be Meta Verified
EPISODE: 191 – 5 Reasons You Should Be Meta Verified
Meta Verified isn’t just for celebrities anymore, and no, it’s not just about that little blue checkmark either. In this episode, Hallie Wasinger and Caroline LeGrand from Shop Marketing Pros[…]
The Great Google Ads Hack of 2025
EPISODE: 190 – The Great Google Ads Hack of 2025
December 16th, Shop Marketing Pros’ Google Ads MCC was hacked, and what should’ve been a quick fix turned into an eight-day nightmare of lost access, fraudulent campaigns, and even attempted $500,000 account “preload” charges. Brian Walker and Hallie Wasinger lay out the full timeline[…]
The Most Important KPI You’re Not Tracking with Chris Cotton
EPISODE: 189 – The Most Important KPI You’re Not Tracking with Chris Cotton
You might be tracking average repair order, car count, even gross profit, but are you looking at your average estimate? In this episode, Brian Walker sits down with coach and shop owner Chris Cotton to dig into what may be the most underutilized KPI[…]
How to Work Your Chamber of Commerce
EPISODE: 188 – How to Work Your Chamber of Commerce
You joined the Chamber of Commerce – great move. But now what? This episode pulls back the curtain on why just paying your dues and slapping a sticker on your window doesn’t cut it. The chamber isn’t a vending[…]
How to Find and Choose a BNI Group
EPISODE: 187 – How to Find and Choose a BNI Group
Let’s be honest: BNI isn’t new to you. If you’ve been around this podcast, you’ve heard us talk about Business Networking International before. But this time, we’re taking a deeper dive into something[…]
Our Favorite Episodes of 2025
EPISODE: 186 – Our Favorite Episodes of 2025
Want a shortcut to the best episodes from 2025 that’ll breathe new life into your mindset, your marketing, and your mission as a shop owner? This one’s a must-listen. Kim and Brian sat down[…]
The Fast Track: How Paying for Speed Changes Everything
EPISODE: 185 – The Fast Track: How Paying for Speed Changes Everything
Standing in line for hours at Disney might not sound like it has anything to do with running an auto repair shop but Brian Walker draws a straight line between the two. In this episode, he shares how paying to fast track your experiences[…]
How ASCCA Protected Shops’ Ability to Track Google Ads—An Insider Update with Dave Kusa
EPISODE: 184 – How ASCCA Protected Shops’ Ability to Track Google Ads—An Insider Update with Dave Kusa
California auto repair shop owners, there’s a new regulation that almost flew under the radar, and if you’re doing any kind of digital advertising, you’ll want to hit play[…]